Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data as you learn about budget foundations with quavonira.
Last Updated: March 15, 2025
Information We Collect
When you visit our website or engage with our budget foundation resources, we collect certain information to provide you with relevant educational content and improve your learning experience.
- Personal details you provide when signing up for courses or newsletters (name, email, phone number)
- Technical information from your device and browser (IP address, browser type, operating system)
- Website usage data (pages visited, time spent, click patterns, course progress)
- Communication preferences and feedback you share with us
- Financial education goals and interests you indicate during registration
- Geographic location data to comply with Australian privacy requirements
We never collect sensitive financial information like bank account details, credit card numbers, or personal financial records through our educational platform.
How We Use Your Information
Your information helps us deliver personalized budget education and maintain our service quality. Here's exactly how we use what you share with us:
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Course delivery and progress tracking | Name, email, usage data | Contract performance |
| Educational content recommendations | Learning preferences, progress data | Legitimate interest |
| Customer support and communication | Contact details, inquiry history | Contract performance |
| Website improvement and analytics | Technical data, usage patterns | Legitimate interest |
| Marketing communications (with consent) | Email, communication preferences | Consent |
Data Storage and Security
We take data protection seriously and have implemented multiple layers of security to keep your information safe. Our systems are regularly audited and updated to meet current security standards.
Your data is stored on secure servers located in Australia, ensuring compliance with Australian Privacy Principles. We use encryption for data transmission and storage, regular security assessments, and restricted access controls.
We retain your personal information only as long as necessary to provide our services or as required by Australian law. Course completion records are kept for 7 years, while marketing communications data is retained until you unsubscribe.
If you close your account, we'll delete your personal information within 30 days, though some anonymized data may be retained for analytical purposes to improve our educational offerings.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We make it easy for you to exercise these rights through straightforward processes.
Access Your Data
Request a copy of all personal information we hold about you, including course progress and communication history.
Correct Information
Update or correct any inaccurate personal details in your account at any time through your profile settings.
Delete Your Account
Request complete deletion of your account and associated personal information, subject to legal retention requirements.
Withdraw Consent
Stop marketing communications or withdraw consent for optional data processing activities at any time.
Data Portability
Receive your personal information in a structured format that you can transfer to another service provider.
Lodge Complaints
Contact the Australian Privacy Commissioner if you're not satisfied with how we handle your privacy concerns.
How to Exercise Your Rights
We've designed simple procedures to help you manage your personal information and privacy preferences. Most requests can be handled quickly through your account dashboard or by contacting our privacy team.
Submit Your Request
Email us at help@quavonira.com with your specific privacy request and account details. Include your full name and the email address associated with your account.
Verification Process
We'll verify your identity within 2 business days to protect your personal information from unauthorized access or changes.
Processing Your Request
Most privacy requests are completed within 10 business days. Complex requests may take up to 30 days, and we'll keep you updated throughout the process.
Receive Confirmation
You'll receive written confirmation once your request is complete, including details about any actions taken or reasons if we cannot fulfill certain requests.
Third-Party Services and Data Sharing
We work with trusted service providers to deliver our educational content and maintain our platform. These partnerships are governed by strict data protection agreements that limit how your information can be used.
- Cloud hosting providers for secure data storage and website performance
- Email service providers for course notifications and educational newsletters
- Analytics services to understand how students use our learning materials
- Customer support tools to provide timely assistance with your questions
- Payment processors for secure transaction handling (when applicable)
We never sell your personal information to third parties. Data sharing only occurs when necessary to provide our services, comply with legal requirements, or protect the security of our platform and users.
If quavonira is acquired by or merges with another company, we'll notify you at least 30 days before your personal information is transferred and becomes subject to different privacy practices.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your learning experience and provide personalized content recommendations. You can control these preferences through your browser settings.
Essential cookies keep your account secure and remember your progress through courses. Analytics cookies help us understand which educational content is most helpful so we can improve our offerings. Marketing cookies allow us to show relevant course suggestions based on your interests.
You can disable non-essential cookies at any time, though this might limit some website functionality. Your course progress and account access will continue to work normally with essential cookies only.
Changes to This Privacy Policy
We update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. Significant changes will be communicated to you via email and prominently displayed on our website.
Minor updates, such as clarifications or contact information changes, will be posted here with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
If you have questions about any changes or how they affect your account, our privacy team is available to explain the updates and address your concerns.